We work 9:00 AM to 8:00 PM EST - Monday  Through Thursday & 9:00 AM to 5:00 PM EST on Fridays. For your convenience  live chat is available for sales or support almost 24/7.

Yes our phones ring here in the US and all your queries  are answered by professionals. You always work with Project Managers physically  located in US.

YES. Although we may not agree with some of the website content we create for clients we are simply a design company. We work with you to create "your website", that's our job! Keep in mind though that any material that is illegal will not be tolerated.

Yes, we work with big and small businesses, corporations,  professionals, home business owners, startups and even individuals.

You can call them. They may or may not answer you on time  or may not answer you at all. We can give you written testimonials on request.  However the best testimonial for us is our past work in our Portfolio. You  would not find any other company very easily with a large portfolio like ours.

Sure. In fact our design process is such that, we work  with you very closely. We will try our very best to make you happy.

Sure we can. In fact we make excellent logos for $399.99. We can also design  brochures, business cards and all your stationary to go with your website.

We believe in business ethics and exceptional customer service. When you buy any of our services, you can be rest assured and buy with confidence.

If you are wondering how we can charge as much as 70% less than our competition and still be in business? There are a number of things to consider:

Clients - The first thing to consider is the importance of our clients. It is our opinion that our clients always come first. We like to be able to cater to their needs and wants. Without clients, we have no business. Without business, we cannot make money. So with that in mind, we always make sure we take care of them and we are sure they would recommend us through word of mouth which in-turn brings our marketing cost down.

Promotion and Advertising - We choose the way we promote our web design business very carefully and ensure every promotion dollar pays for itself. We've spent a lot of time researching in this field. This is what our business is about, "Web Design and Internet Promotion". So, we take this to the extreme. We find the absolute best values for money, as well as the most popular ones that may cost a little more. We look at every different angle of advertising and promoting in order to promote our company and to keep expenses down while keeping prices low.

Co-Creation – We need your support to finish the website in a timely manner to keep our costs down. For this to happen, we expect you to give us contents on time and all milestone that requires your action, such as approving design mockups or web design changes be acknowledged on time.

We have 24/7 email and chat support. Phone support is available during Business  Hours. We give you phone numbers of key individuals and incase of emergency,  after business hours you can reach them.

That is not a problem; we have clients all over the U.S. Most of our clients are in Ohio, Arkansas, and New York.

Everything that you need to inspect is put up on the web as it's worked on, and materials and communications move easily by phone, Emails, Faxes, Instant Messenger on a routine basis. Although we welcome our clients anytime to visit us physically in our office in Ohio, we have not met 98% of our customers in person. You don't need to meet us to convey your ideas, we have expertise in this domain and we will understand your requirements easily.

The internet allows you to choose from the best web developers in the world and still get better, faster service than the shop across town can provide — and, after all, that's what you'll be using the web to offer your own clients, isn't it? After all, on the Web, all distances are equal to zero.

And honestly, it is very unlikely that client even visit their local company because of tight schedules and end up talking on the phone even to them. Working with your web developers and designers over the Internet is faster, more convenient, and more efficient than spending time arranging in-person meetings. We work in shifts, thus it allow us to answer phone calls during business hours in both east coast and west coast.

We are located in Ashtabula, Ohio. About 50 miles northeast of Cleveland.

Absolutely you can manage it yourself easily. We give you  all source codes and files using which you can do even graphical changes. For  text based changes you can use our easy password protected editor which comes  with our hosting service. With each of our web design package, you also get  certain number of free updates which we do for you. If you host with us we double your free updates. Additional updates can be bought at our hourly rates.

Yes, we can easily help you retain your old domain name on our servers or  register a new one for you.

No, unlike other companies we don't make hosting with us mandatory. But hosting  with us is a BIG advantage for you. You don't have to worry about any technical  aspects of managing your hosting account and the servers, we do it all for you.  Plus you just have a one point contact for your Web Presence. If there is a  problem it is always better to call a single reliable company who can take care  of everything while you concentrate on your business. We will make your website  one less worry for you.

NO, we are actually a reseller with HostGator

Yes we would love to. Check out our hosting packages.

Yes, just a one time cost as mentioned on our website for web design.

Absolutely, we do awesome custom web design.

We accept all major credit cards including Visa, Master Card, American Express,  Discover. We also accept Paypal, Checks, Money Orders and Western Union.

We will work together with you to complete the Web Design  Project in a timely manner. We agree to work expeditiously to complete the Web  Design, but delays can occur if any milestone that requires your action, such  as approving design mockups or web design changes is not acknowledged on time. Typically  the whole process to finish a 5 or 10 page website takes about 7 Days and a 20  page website about 15 days.

After your website is launched, we will work with you to  establish a regular review and maintenance schedule of your web site to  accommodate your requests, user feedback, system upgrades and any new emerging  web technologies.

After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see!

We can register your domain name and host your website too - so you don't have to worry about technical aspects of your website and we become your one stop shop for your web presence.

After the site is built, you will be able to view all  pages to make sure everything is exactly how you want it. You will submit any  desired changes to the copy and then give final approval before the site goes  live.

After receiving your final approval on the  "mockup", we will then begin building the website and web pages,  incorporating the design and all of the content that you provide.

After the initial "Mockup" is designed, you will  review it on our servers. We send you a web link to view the "mockup"  and ask if you would like any changes. You request revisions as necessary and  then you provide Final Approval and we begin the development of your site.

We ask you to provide examples of websites you really like,  colors you would love, and your competitors’ websites. If you want you can also  have a look at our past work and let us know any website elements you liked and  we can incorporate the same for your website. We can also provide you with an  access to our professional high quality Semi Finished Designs and you can  choose the one you like. Once you provide that information to us, usually  within 2 working days, you get a creative "mockup" of what your  website will look like when it's completed. At this stage, you and the designer  work closely to develop a look that will be both visually pleasing and user-friendly.

You provide us with the text and contents for your website  and any specific pictures you would like. We also provide you with an access to  thousands of royalty free stock photos. We also offer optional professional copywriting  services.

We require 50% Deposit to start your work. After you  agree, we agree and paperwork is signed and faxed or mailed to us, we start  the actual design process. If you do not understand the smallest of points at  this step PLEASE ASK FOR CLARIFICATION! Miscommunication and false expectations  do NOT move the design process forward in a productive manner. At ANY time  please contact us about any concerns, questions or comments you have about your  project.

After you are confident we have addressed all your ideas,  questions and requirements, you can get specific recommendations for your  consideration. There are many different ways and options to meet specific  needs. We explain these options with proposed pricing to deliver them. Once you  agree, you receive a formal proposal that contains all of the work you require,  prices and payment schedule and contract.

All our services begin with free initial consultation to determine your requirements. Our experienced business analysts work closely with you to determine your exact needs and desires, and complete detailed design worksheet itemizing all your requirements. This helps us gathers information about your company, services, audience, purpose, site goals and more.

The consultation step is very important because we are committed to providing you with solutions that will work for you, not for us!  We prefer - you call, so we can provide you with faster service, but emails are okay too.

Our mission is to build the best and most cost effective  website for your business. A professionally built website can promote your  products and services, enhance your image and generate sales. With that in  mind, we will carefully research your business needs and plan a strategy to  create the ideal web solution.

Yes, we can, but be aware that these sites would  cost upwards of $6000.

Actually, making it look like anything you want is not  much of a factor. We'll start with your initial direction and then work with  you to refine it. Making a beautiful website is about the same effort as making  an ugly one unless we need to license special artwork, and the real  cost-drivers are the functional requirements of the site.

Usually the content of a site or type of business does not  affect the methods, procedures and codes used to build it. To take a resemblance,  you wouldn't ask a Car washing company if they had washed your color of car  before. Some sites require advanced functions to perform special operations and  Universal Web Designs Web Design has great depth and experience to meet these needs. It  would be unlikely that we had not had experience with your required web site  functions. We have worked with a wide range of clientele as evident from our  portfolio.

We work with all types of clients from big corporations to individuals. We have clients all over the United States and even internationally.